Mediation

Mediation, once considered a form of "alternative" dispute resolution, has become a pivotal part of the court system and many other conflict resolution systems.

Mediation is a process in which an impartial third party - a mediator - facilitates the resolution of a dispute by promoting a voluntary agreement between the parties involved in the dispute. Mediation facilitates communication, promotes understanding, focuses the parties on their interests, and employs creative problem solving to help the parties reach their own agreement. Settlement discussions go beyond simple legal rights and obligations, and analyze the underlying issues and risks involved in a potential trial. DRS mediators have resolved over 6,000 disputes, and are experienced in all types of cases, from insurance and personal injury to workplace and corporate issues.

To find a mediator with experience that fits your case, select the category on the main menu, and choose from the mediators listed in that category.

Arbitration is a final and binding dispute resolution process. In practice, arbitration is generally used as a substitute for the public court system. The growth of arbitration is in part due to the fact that the court system is fraught with delays, and the uncertainty of coming before a judge who may not have specific experience with the technical issues involved in a particular dispute.

Talk to a DRS arbitration expert about your case.

Fact-finding can help identify or solidify disputed facts in a particular case. A fact-finder is a neutral third-party. This neutrality and outsider status can help uncover important details in an unbiased and non-confrontational manner.

Fact-finding can be particularly helpful in complex situations where all the facts aren't evident to all of the parties involved, and where the facts will have a meaningful impact on the outcome of negotiations.

Talk to a DRS fact-finding specialist about your case.

DRS can help you learn how to apply proven dispute resolution techniques in your workplace. Contact a mediation training specialist for more information.

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