Ms. Allen serves as a neutral ADR service provider. She is retained by legal counsel, the courts, private individuals, closely-held and publicly traded companies, and international ADR provider organizations such as the American Arbitration Assocation, the Institute for Conflict and Dispute Resolution, the American Health Lawyers Association, and the Financial Industry Regulatory Agency (formerly NASD), to serve as a mediator, arbitrator, educator, facilitator and conflict systems designer. She is also listed on the CPR Panel of Distinguished Neutrals. Ms. Allen has worked as a mediator and an arbitrator in matters across the world, including services in multi-party, class actions and mass claim employment, securities and insurance disputes.
Ms. Allen also designs and conducts national and international ADR training programs, with a special emphasis on mediation, conflict prevention, management and resolution, and negotiation. She is a co-author and trainer of the Award winning 40 hr Basic Mediation Training Program currently offered through the University of Michigan Institute for Continuing Legal Education. She has written and taught extensively on all aspects of ADR and conflict resolution, offering basic and advanced training programs for advocates, mediators, arbitrators, judges and clients around the world.
Ms. Allen continues to serve as a neutral ADR specialist and as an ADR author, designer, trainer and lecturer. She has expanded the use of her conflict resolution skills and offers services as a systems designer, meeting facilitator and dialogue leader for companies needing structure and assistance in managing internal strategies, long range planning and difficult conversations.