Teleseminars Archive
Teleseminars Archive:
The Healthcare Section has presented a series of teleseminars on topics relevant to health care dispute resolution.
Tuesday, September 28, 2010, at 3:00 EDT/12:00 PDT: “Health Care Advocacy – Utilizing collaborative health care problem solving with patients, providers and employers,” presented by Nicola Truppin.
Thursday, October 14, 2010 at 3:00 EDT/12:00 PDT: "Five Marketing Tips for a Successful Health Care Mediation Practice," presented by Section member Barbara Sunderland Manousso.
Tuesday, November 16, 2010 at 3:00 EDT/12:00 PDT: "Mediating Medical Malpractice Lawsuits: Plaintiff and Physician Participation," presented by Section member Chris Stern Hyman [recording]. [Please note that because of technical difficulties the recording begins at about minute 10]
References:
C.S. Hyman, C.B. Liebman, C.B. Schechter and W.M. Sage, “Interest-Based Mediation of Medical Malpractice Lawsuits: A Route to Improved Patient Safety?” Journal of Health Politics, Policy and Law, 35, no.5 (Oct. 2010): 797-828.
C.S. Hyman and C.B. Schechter, “Mediating Medical Malpractice Lawsuits Against Hospitals: New York City’s Pilot Project,” Health Affairs, 25, no. 5 (2006): 1394-1399.
C.B. Liebman and C.S. Hyman, “A Mediation Skills Model to Manage Disclosure of Errors and Adverse Events to Patients,” Health Affairs, 23, no.4 (2004): 22-32.
Tuesday, December 14, 2010 at 3:00 EST/12:00 PST: "Dealing with Disruptive Physicians," presented by Section chair Bill Stempel [recording]
Tuesday, March 15, 2011, at 3:00 EST/12:00 PST: "Conflict Engagement Strategies to Empower Change in the Healthcare Delivery Setting," presented by Section member Kim Bunker [recording]
References:
D. Gerardi, "Using Mediation techniques to Manage Conflict and Create Healthy Work Environment," AACN.org
EHCCO.org (Emerging Healthcare communities)
Inquiry Institute-Marilee Adams (Q-storming)
D. Gerardi and C. Scott, "A Strategic Approach for Managing Conflict in Hospitals: Responding to the New Joint Commission Leadership Standard," Joint Commission Journal on Quality and Safety Tuesday, March 12, 2011 at 3:00 EDT/12:00 PDT: "Mediation, Facilitation and the Healthcare Industry – Expanding Your Tools and Business,” presented by section member Jerome Allan Landau [recording]
Tuesday, April 12, 2011 at 3:00 EDT/12:00 PDT: "Mediation, Facilitation and the Healthcare Industry – Expanding Your Tools and Business,” presented by Section member Jerome Allan Landau [recording]
References:
J. Landau, "Attack with Peace"
J. Landau, "The Mediator as Facilitator of Solution"
Tuesday, May 17, 2011 at 3:00 EDT/12:00 PDT: "The Ombuds in Health Care," presented by Section member Anu Rao [recording]
Tuesday, July 12, 2011 at 3:00 EDT/12:00 PDT: "A Care Manager's View of Mediation's Value in Acute and Long Term Care," presented by Kathryn Mariani [recording]
Tuesday, November 1, 2011 at 3:00 EDT/12:00 PDT: "A Risk Manager's Perspective on Malpractice Mediation," presented by Larry L. Smith [recording] [slides]
Tuesday, December 6, 2011 at 3:00 EDT/12:00 PDT: "A Plaintiff's Lawyer's Perspective on Malpractice Mediation," presented by John Kennedy [recording]
